Basic Course in Hospitality

ELIGIBILITY

Form 2 or equivalent

Duration: 576 hrs

SCHEME OF MODULES

Pastry - Knowledge and safe use of equipment, Basic dough, traditional desserts and cakes, masking and glazing, Introduction to Chocolate, Introduction to Yeast Dough.

Restaurant & Bar Services - Definition of different "formule de restauration", Materials & Equipment used in restaurants, set-up of restaurant, Beverage Service, Basic product used in restaurant, Alcoholic beverages, Non - alcoholic beverages, Welcoming & Greeting of guest, Breakfast service.

Front Office - Introduction to tourism, hospitality & hotel, Front Office, Reception at hotels, Reservation of Rooms, Concierge Service, Porter Service, Telephone handling.

Food Production - The kitchen organization & layout, Introduction to Cookery, Equipment in kitchen, Basic Principles of Food Production, Methods of Cooking, Stocks, cold and hot sauces, Basic menu planning.

Housekeeping - Introduction to Tourism, The room division, The housekeeping department, Hotel rooms, The cleaning techniques, The cleaning products, The materials for cleaning, methods of cleaning, The laundry service, The dry cleaning service

Diploma in Travel, Tourism and Hospitality Management- Level 5

ELIGIBILITY

Completion of Level 4 or HSC '2A' Levels or Form 5 with 2 years working experience

Duration: 1280 hrs

SCHEME OF MODULES

Course Unit 6: The business Environment, Organisational behaviour, Managing the Customer Relationship, Travel, Tourism and Hospitality, IT in Travel, Tourism and Hospitality Operations, Travel, Tourism and Hospitality Management Optional unit 2: Marketing Policy Planning and Communication, Human Resource Management

CERTIFICATION

Association of Business Executives- ABE- UK

Diploma in Travel, Tourism and Hospitality Management- Level 6

ELIGIBILITY

Completion of Level 5

Duration: 1050 hrs

SCHEME OF MODULES

Course Unit 3: International Travel, Tourism and Hospitality, Strategic Hospitality Management, Sustainable Tourism Planning and Development Optional unit 2: Strategic Marketing Management, Strategic Human Resource Management, Project Management

CERTIFICATION

Association of Business Executives- ABE- UK